Returns

14 days, your call

Not happy with the piece? Send it back within 14 days of delivery for a full refund — used pieces included, as long as the leather is not seriously damaged (torn, deep-stained, hardware broken).

Lifetime repair

We repair stitching or hardware faults free for the life of the piece.

How it works

Email 1428499303@qq.com or call +86 150 3870 5287 with your order number. Refunds go back to the original payment method within five working days of the piece reaching the bench.

The atelier

Bagvelle is operated by Wuhan Xiangnuo Sheng Trading Co., Ltd., Shop 13, Building 6, Baisheng Qingcheng Yipin, No. 85 Xiangfeng Road, Heping Street, Hongshan District, Wuhan, Hubei, China.

Last updated: 24 August 2026